A Refund Request will be deemed valid only if made through an email to ebidyaloy-refund@dreamonline.co.jp specifying your email address or phone number used during registration within 14 days from the time of purchase.

No registration fee is refundable. Fees paid to respective institutes are non-refundable.

Refunds shall be made to the bank, mobile financial services account, or card with which the purchase was made within 10 days of the refund request being successfully processed and approved by DreamOnline Limited. This confirmation will be sent to the user by email.